Privacy Policy

Urban Leaf Lawn Care LLC
Last Updated: March 14, 2026

Urban Leaf Lawn Care LLC ("Urban Leaf Lawn Care", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our business, website, and communication channels including phone calls, text messaging, and email.

This policy is intended to comply with messaging and privacy transparency requirements associated with business texting services.

1. Information We Collect

We may collect personal information when you interact with our business through:

Our website contact or quote request forms
Phone calls or text messages
Email communications
Service agreements or invoices
Online scheduling or booking systems

The information we may collect includes:

Name
Phone number
Email address
Property address
Service details
Appointment scheduling information
Payment or billing information when applicable

We may also collect technical information when you visit our website such as IP address, browser type, and pages visited.

2. How We Use Your Information

Urban Leaf Lawn Care uses your information to:

Provide lawn care and landscaping services
Respond to quote requests and service inquiries
Schedule appointments
Send estimates, invoices, and service updates
Communicate with you about your services
Improve our services and customer experience

Customer information collected is used strictly for business operations and communication regarding services requested.

3. SMS and Text Messaging Communications

By providing your phone number to Urban Leaf Lawn Care, you consent to receive text messages related to:

Service scheduling
Appointment reminders
Job updates
Customer support
Billing notifications
Service-related communication

Message frequency may vary depending on service activity.

Standard message and data rates may apply depending on your mobile carrier.

You may opt out of receiving text messages at any time by replying:

STOP

to any message received from us.

For assistance, reply:

HELP

or contact us directly.

4. How Text Messaging Data Is Used

Information obtained through SMS messaging will only be used for communication related to Urban Leaf Lawn Care services.

SMS consent and phone numbers will never be shared, sold, or disclosed to third parties or affiliates for marketing purposes.

This information is only used to provide requested services and communicate with customers.

5. Third-Party Service Providers

We may use trusted third-party platforms to help operate our business. These may include:

Customer relationship management software
Scheduling and service management platforms
Payment processors
Email and SMS communication providers

These providers are only given access to information necessary to perform their services.

6. Data Protection

Urban Leaf Lawn Care takes reasonable security measures to protect your personal information. However, no electronic system is completely secure, and we cannot guarantee absolute security of transmitted data.

7. Customer Rights

You may request access to or correction of your personal information by contacting us directly.

If you wish to opt out of communications, you may do so at any time.

8. Changes to This Privacy Policy

Urban Leaf Lawn Care may update this Privacy Policy periodically. Updates will be posted on this page with the revised effective date.

9. Contact Information

If you have any questions regarding this Privacy Policy, please contact:

Urban Leaf Lawn Care LLC
Alex Gonzalez
Phone: (936) 715-7246
Email: Alex@urbanleaflawncare.com
Website: https://www.urbanleaflawncare.com